Jammu & Kashmir Bank Balance Check Number, Missed Call, SMS Banking

​Jammu & Kashmir Bank (J&K Bank) offers its customers a range of convenient services to access their account information, including balance inquiries and recent transaction details. These services are accessible through phone banking, SMS alerts, and WhatsApp banking, providing flexibility and ease of use.​

Phone Banking Services

J&K Bank’s phone banking service allows customers to obtain their account balance and recent transaction details by simply making a phone call from their registered mobile number. This service is quick, free of charge, and available 24/7.​

Account Balance Enquiry via Phone Banking

To check your account balance using phone banking:​

1. Dial the toll-free number 1800 890 2122 from your registered mobile number.

2. Follow the Interactive Voice Response (IVR) prompts to authenticate yourself using your 16-digit account number and Telephone Personal Identification Number (TPIN).​

3. Select the option for balance inquiry.​

You will receive your current account balance information during the call.​

TPIN Generation Process

If you are a first-time caller or have not set your TPIN, follow these steps to generate one:

1. Dial 1800 890 2122 and select your preferred language.

2. Enter your 16-digit account number followed by the ‘#’ key.

3. The system will confirm the last three digits of your registered mobile number.

4. A six-digit One-Time Password (OTP) will be sent to your registered mobile number.

5. Enter this OTP to generate a new four-digit TPIN.

Once your TPIN is set, you can use it for future phone banking transactions.​

SMS Alerts Facility

J&K Bank’s SMS alerts facility provides customers with real-time updates on their account activities, including balance updates and transaction alerts. This service is particularly beneficial for customers who prefer text-based communication.​

Registration Process for SMS Alerts

To register for SMS alerts:​

1. Download the registration form from the J&K Bank website.

2. Fill in the required details.​

3. Submit the completed form at your branch office.​

Once registered, you will start receiving SMS alerts for various account activities.​

WhatsApp Banking Services

J&K Bank also offers banking services through WhatsApp, providing a user-friendly and secure platform to access your account information.​

Registration Process for WhatsApp Banking

To start using WhatsApp banking:​

1. Save J&K Bank’s official WhatsApp number +91 9906663937 to your contacts.

2. Open WhatsApp and send ‘Hi’ to this number from your registered mobile number.​

By initiating a conversation on WhatsApp, you agree to the terms and conditions of WhatsApp banking.​

Services Offered via WhatsApp Banking

J&K Bank’s WhatsApp banking service offers a range of functionalities:​

• Information on Banking Products/Services: Get details about various banking products and services.​

• Locate Branches & ATMs: Find the nearest J&K Bank branches and ATMs.​

• Customer Care: Access customer support for your queries.​

• Customer Complaints & Transaction Dispute Status: Lodge complaints and check the status of transaction disputes.

• Applying for Products/Services: Apply for various banking products and services.

• Offers: Stay updated on the latest offers from J&K Bank.​

• FAQs: Get answers to frequently asked questions.​

Important Considerations

• Registered Mobile Number: Ensure that your current mobile number is registered with J&K Bank to access these services.​

• Service Charges: While phone banking and WhatsApp banking services are generally free, standard SMS charges as per your mobile plan may apply when using SMS alerts.​

• Security: Avoid sharing sensitive information like your account number, Customer ID, or OTPs over SMS or calls. J&K Bank will never ask for such details through these channels.​

Conclusion

J&K Bank’s phone banking, SMS alerts, and WhatsApp banking services provide customers with quick and convenient access to their account information. Whether you need to check your balance, receive transaction alerts, or access other banking services, these platforms offer a user-friendly experience without the need for internet access. By registering your mobile number and familiarizing yourself with the relevant procedures and numbers, you can manage your banking needs efficiently and securely