Andhra Pragathi Grameena Bank (APGB), established in 2006, has been at the forefront of providing comprehensive banking services to its customers across five districts in Andhra Pradesh: Anantapuramu, YSR Kadapa, Kurnool, SPSR Nellore, and Prakasam. With a network of 552 branches, APGB is committed to enhancing customer convenience through a suite of digital banking services, including Missed Call Banking, SMS Banking, WhatsApp Banking, and Mobile Banking facilities.
Missed Call Banking Service
APGB offers a Missed Call Banking service that allows customers to check their account balances instantly. By giving a missed call from their registered mobile number to the designated number, customers receive an SMS with their current account balance. This service is available 24/7 and is free of charge, providing a quick and convenient method for customers to stay updated on their finances. To utilize this service, customers must ensure that their mobile numbers are registered with the bank.
SMS Banking Service
APGB’s SMS Banking service enables customers to access various banking services by sending predefined keywords via SMS from their registered mobile numbers. This service allows customers to perform functions such as balance inquiries, mini statements, and cheque status inquiries. To register for SMS Banking, customers need to submit an application form available on the bank’s official website or at any branch. Once registered, they can send specific keywords to the designated SMS Banking number to receive the desired information.
WhatsApp Banking Service
Embracing modern communication platforms, APGB offers WhatsApp Banking to provide customers with a user-friendly interface for their banking needs. By adding the bank’s WhatsApp number to their contacts and initiating a chat with ‘Hi,’ customers can access services such as balance inquiries, mini statements, and more. This service leverages the widespread use of WhatsApp to offer banking services in a convenient manner.
Mobile Banking Facility
APGB’s Mobile Banking facility allows customers to perform a wide range of banking operations through their smartphones. The mobile banking application supports services such as NEFT, IMPS, intra-bank transactions, bill payments, and more. To register, customers need to download the application from their respective app stores and complete the registration process using their account details and registered mobile number. This facility provides a comprehensive banking experience, enabling customers to manage their finances on the go.
Benefits of APGB’s Digital Banking Services
Convenience: These services allow customers to access their account information and perform transactions anytime, anywhere, without the need to visit a branch.
Time-Saving: Instant access to account details and banking services reduces the time spent on banking activities, allowing customers to focus on other priorities.
Cost-Effective: Most digital banking services are free of charge, minimizing additional expenses for customers.
Enhanced Security: Transactions conducted through registered mobile numbers and secure applications ensure the safety of customers’ financial information.
Security Measures
APGB prioritizes the security of its customers’ financial information across all digital platforms. The bank advises customers to keep their mobile numbers and personal information confidential and to immediately inform the bank in case of any unauthorized access or suspicious activity. Regular updates and security tips are provided to customers to ensure a safe banking experience.
Customer Support
For any assistance or inquiries regarding these services, customers can contact APGB’s Customer Care at 08554-360111 or the toll-free number 1-800-425-2045 between 10:00 AM to 5:30 PM on all working days. Alternatively, customers can email their queries to pragathibank@apgb.in.
Conclusion
Andhra Pragathi Grameena Bank’s commitment to integrating technology with banking services ensures that customers have multiple avenues to access their account information conveniently and securely. The Missed Call Banking, SMS Banking, WhatsApp Banking, and Mobile Banking facilities exemplify the bank’s dedication to providing user-friendly solutions that cater to the evolving needs of its customers. By leveraging these services, customers can manage their finances efficiently, ensuring a seamless banking experience..
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